Refund Policy

All sales are final. Due to the nature of our products, we do not accept returns, exchanges, or refunds for changes of mind or accidental purchases.

Damaged or Defective Items

We take great care in packaging and shipping every order. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photographs of the issue. We will arrange a replacement or refund at no additional cost.

Lost or Undelivered Orders

If your order does not arrive, please contact us so we can investigate with the shipping carrier. Orders confirmed lost or undelivered will be replaced or refunded.

Preorders

All preorders are considered final sales, subject to applicable consumer rights. Estimated shipping dates will be communicated at the time of purchase. If we cannot ship within the promised timeframe, customers will be notified and offered the option to accept the delay or cancel for a full refund.

Questions?

If you have any concerns about your order, please contact us. We're happy to help resolve any issues.

This policy does not limit any rights provided by applicable consumer protection laws.